Frequently Asked Questions

How are your services different from the competition?

The main difference is in the way we deliver them. Our services run from the cloud, where we take care of most arrangements for you. Thus, you do not need to allocate any computing resources or buy any permanent licenses.

Is my communication with the portal protected?

Yes, all your communication is encrypted end-to-end with an SSL certificate (2048 bit industry standard).

SSL Certificate

How many networks and nodes can I fit in the default IPAM quota?

Your IPAM quota is measured in "IP Objects". An "IP Object" is any single network (regardless of size) or a node. Thus, if you create 10 networks, they consume 10 objects. Similarly, if you create 10 nodes, they consume 10 objects too.

Do I need to install the Sentinel agent in order to work with your IPAM?

No, you do not need the Sentinel agent in order to use our IP Address Manager, but without it you will not be able to run the discoveries. You will need to add/delete/modify all networks and nodes manually.

What does the Sentinel agent do?

The Sentinel agent is responsible for the scanning and inventory features, allowing you to discover networks and nodes, running services and their inventory details.
The Sentinel agent is installed within the managed environment (i.e. your company or your customer's). It established the secure communication link with the Apteriks portal and links with your account.

How many Sentinels do I need to install?

You install one Sentinel per IP Address Space (see description here).